We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day replacement policy for all products. Please review our Refund & Return Policy below for more details.

1. Replacement Policy

30-Day Replacement Guarantee: If you receive a damaged, defective, or incorrect item, you are eligible for a free replacement within 30 days of receiving your order. To initiate a replacement, please contact our customer support team at support@buyitnow.cloud with your order number and a detailed description of the issue.

Eligibility Criteria:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase (order number, receipt, or invoice) is required.

2. Return Process

Step 1: Contact Customer Support: To start a replacement process, please contact us at support@buyitnow.cloud within 30 days of receiving your order. Provide your order number, a description of the issue, and any relevant photos.

Step 2: Return Authorization: Our customer support team will review your request and, if eligible, provide you with a return authorization and instructions on how to return the item.

Step 3: Ship the Item: Carefully pack the item in its original packaging and ship it back to us using the return address provided by our customer support team. Please include the return authorization in the package.

Step 4: Receive Replacement: Once we receive and inspect the returned item, we will send out a replacement item. You will receive a confirmation email with tracking information for the replacement item.

3. Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons. These include:

• Perishable goods
• Intimate or sanitary goods
• Hazardous materials
• Gift cards
• Downloadable software products

4. Refunds

At this time, we only provide replacements for damaged, defective, or incorrect items. Refunds are only provided when a replacement product is not available.

5. Shipping Costs

Return Shipping Costs: If you are returning an item due to our error (e.g., damaged, defective, or incorrect item), we will cover the return shipping costs. For other reasons, you will be responsible for paying the return shipping costs.

6. Contact Us

If you have any questions about our Refund & Return Policy, please contact our customer support team at:

Buyitnow
Customer Support: support@buyitnow.cloud

Thank you for shopping with Buyitnow. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.